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高级商务英语听说2025|PDF|Epub|mobi|kindle电子书版本百度云盘下载

（英）SimonSweeney原著著
出版社：北京：中央广播电视大学出版社
ISBN：9787304058746
出版时间：2012
标注页数：220页
文件大小：40MB
文件页数：226页
主题词：商务－英语－听说教学

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图书目录

Module 1 Cultural diversity and socialising6

Unit 1 Building a relationship6

1 Cross-cultural understanding（1）6

2 Welcoming visitors8

3 Small talk：keeping the conversation going10

Unit 2 Culture and entertainment14

1 Cross-cultural understanding（2）14

2 Inviting,and accepting or declining15

3 Eating out19

Module 2 Telephoning24

Unit 3 Could I leave a message?24

1 Preparing to make a telephone call24

2 Receiving calls25

3 Taking and leaving messages26

4 Asking for and giving repetition28

5 The secretarial barrier29

Unit 4 Good to hear from you again!34

1 Cross-cultural communication on the telephone（1）34

2 Setting up appointments37

3 Changing arrangements40

4 Ending a call42

Unit 5 Unfortunately there's a problem45

1 Cross-cultural communication on the telephone（2）45

2 Problem-solving on the telephone46

3 Complaints48

Module 3 Presentations55

Unit 6 Planning and getting started55

1 Presentation technique and preparation55

2 The audience58

3 Structure（1）：The introduction59

Unit 7 Image,impact and making an impression64

1 Using visual aids：general principles64

2 Talking about the content of visual aids66

3 Describing change70

Unit 8 The middle of the presentation76

1 Holding the audience's attention76

2 Structure（2）：The main body78

3 Listing information78

4 Linking ideas80

5 Sequencing82

Unit 9 The end is near...this is the end86

1 Structure（3）：The end86

2 Summarising and concluding87

3 Questions and discussion88

Module 4 Meetings96

Unit 10 Making meetings effective96

1 What makes a good meeting?96

2 Chairing a meeting97

3 Establishing the purpose of a meeting99

Unit 11 Sorry to interrupt,but103

1 The structure of decision-making103

2 Stating and asking for opinion104

3 Interrupting and handling interruptions106

Unit 12 What do you mean by...?113

1 Asking for and giving clarification113

2 Delaying decisions114

3 Ending the meeting116

Module 5 Negotiations124

Unit 13 Know what you want124

1 Types of negotiation124

2 Preparation for a negotiation125

3 Making an opening statement127

Unit 14 Getting what you can132

1 Bargaining and making concessions132

2 Accepting and confirming135

3 Summarising and looking ahead137

Unit 15 Not getting what you don't want142

1 Types of negotiator142

2 Dealing with conflict144

3 Rejecting146

4 Ending the negotiation149

Appendices155

1 File cards 1A to 17 A155

2 File cards 1B to 17 B162

3 File cards 18 to 31169

4 Answer key and tapescript173