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物业管理英语2025|PDF|Epub|mobi|kindle电子书版本百度云盘下载

- 张慧主编 著
- 出版社: 中国财富出版社
- ISBN:9787504758415
- 出版时间:2016
- 标注页数:289页
- 文件大小:82MB
- 文件页数:297页
- 主题词:物业管理-英语-高等学校-教材
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图书目录
Chapter 1 Introduction to Property Management1
Lesson 1 Introduction1
Lesson 2 Different Types of Property5
Chapter 2 Property Management Company12
Lesson 1 Introduce Your Property Management Company12
Lesson 2 Structures and Positions of the Company20
Chapter 3 Property Sales30
Lesson 1 At the Sales Center30
Lesson 2 Visiting the Show Flat37
Lesson 3 Payments and Mortgages40
Chapter 4 Property Leasing45
Lesson 1 Renting an Apartment45
Lesson 2 Leasing Agreement53
Chapter 5 Preparing to Stay59
Lesson 1 Property Handover59
Lesson 2 Home Inspection66
Lesson 3 House Decoration72
Lesson 4 Move-in and Charges79
Chapter 6 Customer Service85
Lesson 1 Reception Service85
Lesson 2 Service Enquiry and Application90
Lesson 3 Handling Complaints93
Lesson 4 Emergencies96
Lesson 5 Recreation Center and Cultural Activities101
Chapter 7 Security Services110
Lesson 1 Residence/Guest Registration110
Lesson 2 Parking116
Lesson 3 Dealing with Crimes121
Lesson 4 Fire Safety and Prevention130
Chapter 8 Engineering and Maintenance136
Lesson 1 Engineering Department136
Lesson 2 Water Supply141
Lesson 3 Power Supply and Electrical Problems145
Lesson 4 Air Conditioning152
Lesson 5 Elevator154
Chapter 9 Environment Management157
Lesson 1 Cleaning Service Outsourcing157
Lesson 2 Cleaning Services161
Lesson 3 Pets in the Community169
Lesson 4 Gardening177
Key to the Exercises183
Appendix Ⅰ 物业管理相关词汇表197
Appendix Ⅱ 购房合同样本201
Appendix Ⅲ租房合同样本224
Appendix Ⅳ物业服务合同样本237
Appendix Ⅴ物业管理条例246
References288
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